Let’s get you playing again
Start with the quick fixes below. If they do not solve it, send a problem report from this page and we will see exactly which game and browser you were using.
Quick fixes for game problems
Reload the game
On the game page, press Reload above the screen. Most stuck spins and blank screens clear with a fresh load.
Open it in a new tab
Use Open in new tab to run the game on its own. This also helps on phones that do not support full screen inside a page.
Check your browser
Update to a current browser, pause extensions that block scripts or frames, and turn your phone sideways for slot layouts.
Account and sign-in
Sign-in trouble
Check the email you used to register. If you signed up with Google, use Continue with Google rather than a password. Five wrong passwords pause sign-in for 15 minutes.
Still stuck? Send a report below and choose Account or sign-in.
Delete your account
Sign in, then open your account page and use Delete my account. Cannot sign in? Send a report below and choose Delete my account.
Common questions
Do I need an account to play?
No. You only need to confirm you are 19 or older the first time you open a game. An account is optional.
Are the coins worth anything?
No. Coins are virtual, free to play with and have no monetary value. They cannot be bought, sold, transferred or redeemed for money, goods or services.
Can I deposit, buy extra coins or withdraw?
No. There are no deposits, purchases, withdrawals or real-world prizes on this site.
Where is the site available?
The Right Blond is intended for adults aged 19 or older in Canada. See the Terms & Conditions for details.
Why does my game look cramped on my phone?
Slot games are built for wide screens. Turn your phone sideways or press Full screen on the game page. If full screen is not available in your browser, use Open in new tab.
How do I correct my name or email on my account?
Your details are shown on your account page. To change them, send a report below choosing Account or sign-in, or delete the account and register again.
Where can I get help if gaming stops feeling fun?
Visit Responsible gaming for tips and for organisations that offer free, confidential support in Canada.
Report a problem
Tell us which game, what went wrong and what you were using. We add your browser details automatically so you do not have to look them up.
A good report includes
- The game you were playing
- What you expected, and what happened instead
- Whether Reload or a new tab made any difference
Questions that are not about a problem, such as feedback, partnerships or privacy requests, belong on the Contact page.